Terms of service

Terms of Service

Please read these terms carefully before placing an order. They explain the agreement between you and June Savannah when you shop with us.

1. About Us

1.1 June Savannah is a trading name of Lonne Holdings LLC.

Registered address:
30 N Gould St, Ste N
Sheridan, Wyoming 82801
USA

1.2 You can contact us at:
Email: info@junesavannah.com
Contact Form: https://june-savannah.com/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM (UK time)

2. Who These Terms Apply To

2.1 These Terms of Service apply to all orders placed through https://june-savannah.com.

2.2 By placing an order, you confirm that you are at least 18 years old and legally able to enter into a binding contract.

2.3 We recommend reading these terms carefully before ordering. By placing an order, you agree to these terms. If you do not agree with them, please do not place an order.

3. Prices

3.1 All prices on our website are shown in British Pounds Sterling (GBP £) and include VAT where applicable.

3.2 The price shown at checkout is the total amount you pay. Shipping is free on all orders, and because we ship from within the UK, you will not be charged any customs duties, import taxes or handling fees on delivery.

3.3 We may change our prices at any time. Price changes will not affect orders that have already been confirmed.

3.4 If a product is shown at the wrong price because of an error, we will contact you as soon as possible. You can choose to continue with your order at the correct price or cancel it for a full refund.

4. Placing an Order

4.1 When you place an order, you are making an offer to buy the selected products under these Terms of Service.

4.2 A contract between you and us is formed when we send you an order confirmation by email.

4.3 We may refuse or cancel an order for legitimate reasons, including suspected fraud, payment problems, misuse of our website, or errors in pricing or product information. If we cancel an order after payment has been taken, you will receive a full refund.

4.4 If a product becomes unavailable after you have ordered it, we will contact you to offer an alternative or a full refund.

5. Payment

5.1 You can pay using any of the payment methods shown at checkout. Full details are in our Transactions Policy:
https://june-savannah.com/pages/transactions-policy

5.2 Payments are processed by secure payment providers. June Savannah does not store your full card or payment details on its own servers.

5.3 By entering your payment details, you confirm that you are authorised to use the payment method and that enough funds or credit are available.

5.4 Discount codes and promotional vouchers may have their own conditions. Unless stated otherwise, a code can be used once per eligible order, cannot be exchanged for cash and cannot be transferred.

6. Delivery

6.1 Orders are sent from our fulfilment warehouse in London, United Kingdom. Delivery times, carriers, tracking and what to do about late, lost or damaged parcels are explained in our Shipping Policy:
https://june-savannah.com/policies/shipping-policy

6.2 Delivery times are estimates. Occasional delays can happen because of bank holidays, carrier disruption, severe weather or other events outside our reasonable control. If you have a problem with your delivery, please contact our customer service team.

6.3 Responsibility for your products passes to you once they are delivered to you or to someone you have nominated, subject to applicable law.

7. Returns, Refunds and Your Right to Cancel

7.1 If you are a UK consumer buying online, you generally have a legal right to cancel an eligible purchase within 14 days of receiving your goods, subject to certain exceptions. In addition, June Savannah offers an extended 30-day return period under our Return & Refund Policy.

7.2 Details on eligibility, how to return, return costs and refunds can be found in our Return & Refund Policy:
https://june-savannah.com/policies/refund-policy

7.3 Nothing in these terms excludes, limits or affects your statutory consumer rights that cannot lawfully be excluded or limited.

8. Faulty, Damaged or Incorrect Items

8.1 If you receive a product that is faulty, damaged or incorrect, please contact us at info@junesavannah.com as soon as reasonably possible with your order number and photos where relevant. Where required by law, we will provide a suitable remedy, which may include a repair, replacement, price reduction or refund.

8.2 Your rights for goods that are faulty, damaged, not as described or otherwise not in line with your contract are protected by applicable consumer law, including the Consumer Rights Act 2015. Our return promise is offered in addition to these rights.

9. Cancelling an Order

9.1 How to change or cancel an order before it is sent is explained in our Shipping Policy and Return & Refund Policy. After delivery, your legal right to cancel and our return promise apply as set out in Section 7. Our cancellation process does not limit your statutory right to cancel.

10. Using Our Website

10.1 You may use the June Savannah website for lawful, personal and non-commercial purposes.

10.2 You must not:

Use the website for any illegal or fraudulent purpose.
Use bots, scrapers or other automated systems without our permission.
Upload or spread viruses, malware or other harmful software.
Try to gain unauthorised access to our website, servers, systems or databases.
Interfere with the security or normal operation of the website.

11. Intellectual Property

11.1 Unless stated otherwise, all content on our website, including text, images, photographs, designs, branding and logos, is owned by or licensed to Lonne Holdings LLC and is protected by intellectual property laws.

11.2 You may not copy, share, change, publish or use any of this content for commercial purposes without our written permission, except where the law allows.

12. Our Liability

12.1 Nothing in these terms excludes or limits our liability where it would be unlawful to do so.

12.2 To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed, or for business losses where products bought as a consumer are used for business or commercial purposes.

12.3 Nothing in these terms excludes or limits our liability for:

Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot lawfully be excluded or limited.
Your statutory rights relating to the goods you buy.

13. Your Privacy and Cookies

13.1 We handle your personal information in line with applicable data protection and privacy laws. Full details on how we collect, use, store and share your information are in our Privacy Policy:
https://june-savannah.com/policies/privacy-policy

13.2 Our website uses cookies and similar technologies. Where the law requires it, you can manage your choices for non-essential cookies using the cookie banner or cookie settings. More information is available in our Privacy Policy.

14. Our Other Policies

14.1 Our Shipping Policy, Return & Refund Policy, Transactions Policy and Privacy Policy form part of these Terms of Service where relevant. If there is a conflict, the specific policy for that topic applies, to the extent permitted by law. Your mandatory statutory consumer rights always come first.

15. Changes to These Terms

15.1 We may update these Terms of Service from time to time to reflect changes to our business, services, policies or the law. Where required by law, we will give you notice of important changes.

15.2 The version of these terms in place when you place your order will usually apply to that order.

16. Governing Law and Disputes

16.1 These Terms of Service and any contract with Lonne Holdings LLC are governed by the laws of the State of Wyoming, United States, subject to any mandatory consumer protection laws that apply to you and cannot lawfully be excluded. UK consumers keep all mandatory protections given to them under UK consumer law.

16.2 If you have a complaint or dispute, please contact us first at info@junesavannah.com so we can try to resolve it with you directly. Subject to any mandatory consumer rules on jurisdiction, disputes may be brought before a competent court in Wyoming, United States.

16.3 Nothing in this section stops you, as a consumer, from bringing a claim before a court that has jurisdiction under consumer protection law or private international law. UK consumers keep their mandatory rights relating to applicable law, jurisdiction and consumer protection.

17. Contact Us

If you have any questions about these Terms of Service or your June Savannah order, please get in touch:

Email: info@junesavannah.com
Contact Form: https://june-savannah.com/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM (UK time)

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