Transactions Policy

Safe and Secure Payments at June Savannah

We want paying for your order to be just as easy and safe as the rest of your shopping experience. This page explains which payment methods we accept, when you are charged and how your payment details are kept safe.

Accepted Payment Methods

You can pay securely at June Savannah using:

Visa
Mastercard
American Express
Maestro
UnionPay
Klarna
Apple Pay
Google Pay
Shop Pay

The payment options shown to you may vary depending on your device, browser and checkout settings.

Currency

All prices on our website are shown and charged in British Pounds Sterling (GBP £).

Total Price - No Hidden Fees

All prices on our website include VAT where applicable. The price on the product page is the full price of the item, and shipping is free on all orders.

The total shown at checkout is the final amount you will pay. No extra shipping fees, surcharges, customs duties or import taxes are added during or after checkout.

When You Are Charged

Your payment method is charged when you place your order.

Once your payment is confirmed, you will receive an order confirmation email with your order number and a summary of your purchase.

Payment Security

All payments are processed through secure, encrypted checkout systems. Our payment providers use industry-standard security, including SSL encryption and PCI DSS-compliant payment processing.

Some payments may need an extra security step, such as approving the payment in your banking app or entering a one-time code.

Your full card details are handled by our payment providers and are never stored on June Savannah's own servers.

How the Charge Appears on Your Statement

Your order will appear on your bank or card statement under the name:

JUNE SAVANNAH

If you see a charge you do not recognise, please contact us and we will be happy to help.

Declined or Failed Payments

If your payment is declined, your order will not be placed and you will not be charged for the failed payment.

Please check that your payment details are correct, or try another accepted payment method.

If the problem continues, contact your bank or email us at info@junesavannah.com and we will help you complete your order.

Discount Codes and Vouchers

Unless the terms of a specific promotion say otherwise, discount codes and vouchers can be used once per order, cannot be exchanged for cash and cannot be transferred.

Codes must be entered at checkout before you complete your purchase. Any restrictions or exclusions for a promotion will be explained as part of that offer.

Fraud Prevention

To protect our customers and our business, orders may go through security and verification checks.

In rare cases, we may contact you to confirm some order or payment details before we process your purchase.

Orders that cannot be verified may be cancelled and fully refunded to the original payment method.

Refunds

Refunds are always issued to the payment method used to place the order, in line with our Return & Refund Policy:
https://june-savannah.com/policies/refund-policy

This does not affect any statutory consumer rights that apply to your purchase.

Questions?

If you have any questions about payments, charges or billing, our customer service team is here to help.

Email: info@junesavannah.com
Contact Form: https://june-savannah.com/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM (UK time)

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