Shipping policy

Shipping Policy

Thank you for shopping with June Savannah. This page explains how we get your order to you: what it costs, how long it takes, and what to do if anything goes wrong along the way.

Who We Are

June Savannah is a trading name of Lonne Holdings LLC.

Our registered address is:
30 N Gould St, Ste N
Sheridan, Wyoming 82801
USA

Every order is packed and shipped from our own fulfilment warehouse in London, so your parcel only has a short trip to reach you.

Shipping Costs

Shipping is free on all orders.

There is no minimum spend, no hidden delivery fees and no surcharges added at checkout.

Where We Ship

We currently deliver to addresses throughout the United Kingdom.

If you have a question about delivery to your area, email us at info@junesavannah.com.

Quality Checks Before Dispatch

Every order is checked at our London warehouse before it leaves. We look over each item for condition, workmanship and accuracy, so what arrives at your door matches what you ordered. Only items that meet our standards are packed and sent.

Our fulfilment warehouse is located at:
Borneo St
London SW15 1QQ
United Kingdom

Delivery Times

Your total delivery time is made up of processing time + shipping time.

Processing Time: 1 to 3 business days.
This includes order confirmation, quality control, and packaging.

Order Cut-Off Time: Orders placed before 3:00 PM UK time on business days begin processing the same business day. Orders placed after 3:00 PM, on weekends, or on public holidays begin processing on the next business day.

Shipping and Delivery Time: 3 to 8 business days.
This covers delivery from our fulfilment warehouse to your delivery address in the United Kingdom.

Total Expected Delivery Time: 4 to 11 business days after ordering.

These times are estimates. Deliveries can occasionally take longer because of bank holidays, severe weather, carrier disruption or other events outside our reasonable control. If that happens, we will get your order to you as soon as we can.

Delivery Carriers

To make sure your parcel arrives safely, we work with trusted UK delivery partners, including Royal Mail, Evri, DPD, Yodel and other recognised carriers.

The carrier used for your order depends on your location, the size of your parcel and the delivery network handling it.

Your tracking information will show which carrier is delivering your order.

Customs, Duties and VAT

Because we ship from inside the UK, you will not pay any customs duties, import taxes or handling fees on delivery.

All prices include VAT where applicable. The total you see at checkout is the final amount you pay for your order.

Tracking Your Order

As soon as your order ships, we will email you a shipping confirmation with your tracking details.

You can also check on your order at any time using our Track Your Order page:
https://june-savannah.com/pages/track-your-order

Please allow a little time after your shipping confirmation for tracking to become active.

If you have not received a shipping confirmation, or your tracking link is not working, email us at info@junesavannah.com and our customer service team will help.

Order Not Arrived in Time?

If your order has not arrived within the expected delivery window, please contact us at info@junesavannah.com.

We will look into the shipment with the carrier.

If your parcel is confirmed lost in transit, we will send a replacement or give you a full refund, whichever you prefer.

Parcels Damaged in Transit

If your parcel arrives visibly damaged, please refuse the delivery where you reasonably can and let our customer service team know.

If the parcel was left while you were out, or you only notice the damage after opening it, email info@junesavannah.com with your order number and photos showing the damage.

We will review it and arrange a replacement or refund.

Changing or Cancelling an Order

Orders can be changed or cancelled free of charge within 15 minutes of being placed.

We start preparing orders quickly, so we cannot guarantee that an order can be changed or cancelled after this time.

Once your parcel is with the carrier, we are no longer able to change the delivery address.

After your order arrives, you can request a return under our Return & Refund Policy:
https://june-savannah.com/policies/refund-policy

Nothing in this policy affects your statutory rights under UK consumer law.

Contact Us

If you have any questions about your order, shipping or delivery, our customer service team is happy to help.

Email: info@junesavannah.com
Contact Form: https://june-savannah.com/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM (UK time)

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